Chat Support Services In India
Present day's customers want support on multiple channels. They are not just happy with only having a helpline number to call. They require 24/7 chat support solutions so that they can get any query answered or any issue resolved while they visit your website.
Check out some of the solutions that are covered under our Call center vertical:
Benefits Of Our Chat Support Services:
Real Time Assistance
Customers get real-time assistance while they are visit your website. This reduces support time significantly. The real-time assistant also aid customers make decisions on whether to make a purchase or not.
Convert Visitors To Customers
You have an opportunity to convert website visitors to paying customers. There is also chance to up selling or cross-selling to existing customers. Chat support is the perfect tool to help increase your website’s conversions.
Gather Visitor Information
Know your website visitor information in real-time by interacting with them by chatting. Get the feedback from the customers and find out how to improve your services and sales.
Reduce Cart Abandonment
Help reduce cart abandonment in e-commerce sites and boost sales with our chat support service. Customers that face any issue while making a transaction on website can get quick assistance.
Why Choose Us?
1. 24/7 chat support
2. Well trained and qualified staff
3. Scalable and customized chat supports
4. Detailed reporting of customer interactions & feedback
To know how we can customize our solutions to suit your business requirements, contact us today.